Owners
If you have a property or are thinking of buying a property in Duquesa, having your new property managed is something you will be thinking of.
One possibility is to leave your keys with somebody on the same community who is supplementing their income / pension by holding keys and doing the odd clean, and for some people this will be fine.
But when things do go wrong in another country you will need that person to respond immediately to any incident that occurs in your property!! and from experience we have found that person who normally holds the keys could be away for the weekend or does not have a mobile phone, this is the time when you find out the difference between doing a favor and being accountable.
Duquesa Estates are without question the largest provider of property services in the area, with offices in the UK and Puerto de la Duquesa. We are one of the very few agencies who give Rentals and Property Management the same level of service given to sales.
You will be surprised at how little our professional services cost, with full management starting at only 25 euros per month.
If you do choose to use our management services you will benefit from the following.
On call
We are open all week from 10am-7pm and 10am - 2pm on Saturday (the only management agent we know who do not take siestas)
When the office is closed we continue to be available 24 hours a day, seven days a week, 365 days a year by our emergency number 650 244 351 (again the only people crazy enough to give it 100%)
Being on call and capable to deal with anything that arises is when using a professional management company makes the difference, if you have a emergency in the middle of the night or at weekends we are with you in minutes to calmly take care of any situation, we have done it all dashes to hospitals, police reports, made premises secure after break ins, rescued people from outside balconies at 4am, etc etc.
Security
Your property will be checked on a weekly basis ensuring not only security but also the condition of your property.
During the inspection we also check the water and electric to make sure all is well and any mail will be forwarded on to you.
If you have plants these will also be watered.
Cleaning
We employ a full time housekeeper whose job is to oversee the cleanliness of all managed properties and to make sure the property is in its best possible condition at all times and organise cleaning before any arrival and after departure or whenever else you may require.
Linen
We supply linen to all properties that we rent out, rental and laundry of bath sheets, hand towels, bath mats, fitted and flat sheets, and tea towels are all included for 12€ per bedroom thus providing a faster and more efficient service, all linen is white and of excellent quality. This enables us to quickly and efficiently turn the property around for the next guest.
Meet and greet
We try to take all guests personally into the accommodation to make them comfortable and familiar with the property and surroundings, if they arrive late at night we have a safe outside the office where we can leave keys and directions, thus avoiding the normal process of leaving keys in a late night bar!!!
Rentals
Rentals is the area that Duquesa Estates excels, for the last few years we have gone from strength to strength and have been the fastest growing rental agent in the area and are now by far the largest.
You will receive a full statement every month detailing all income from rentals and all rental income will transferred to your bank account on the first week off the month.
Our website is easily navigated and is highly placed on all the major search engines. We generate hundreds of enquiries via the Internet every week from all over the world, in support of the website we also advertise in the UK's premier holiday publications. We also offer a free phone number from the UK to encourage customers to call the office in Spain.
Our customer base has proved to be successful all year round with differing advertising campaigns to attract the right customers for every season with many customers visiting year after year.
If you are looking for somebody to manage your property and want it done properly you can contact us anytime, just call into our office or call us direct on either-
(0034) 952 892 813 or 0800 652 1441